We are conscious of quality

Quality checks

TEDi ensures that its products are not just good value, but also good quality. Therefore, the product testing is an essential part of our quality management. All manufacturers who produce goods for TEDi, undertake to test their products according to current safety standards. Depending on the item, this is particularly relevant for compliance with the permitted limits of various ingredients, the operational safety and the health impact.

After the goods arrive at the central warehouse, TEDi once again checks them for adherence to all guidelines. TEDi works together with renowned testing institutions for this purpose.

Before the delivery to the TEDi central warehouse in Dortmund, order samples are removed and sent to the headquarters at Dortmund or to an accredited testing authority. Here the next phase of product testing is initiated to monitor if the supplier has implemented or continued to maintain the quality requirements from the previous inspection. Delivery only occurs if our requirements and the statutory provisions have been complied with.

In the final step, an incoming goods inspection is carried out. Here we particularly examine the correct function and labelling of products. We take random samples and in addition, where necessary, send them to established test authorities, such as the "Institut Dr. Graner & Partner GmbH" and "SGS".

TEDi believes in the commitment to the welfare of its customers through its product control . You may also read about this in the interview with the Head of Quality Management.

But if you have an individual cause for complaint, please let us know. Send us an e-mail to info@tedi.com, as we want to make sure our customers are satisfied.

Maintenance and quality symbols

Who hasn't experienced it? You buy a new item of clothing or a nice piece of glassware, put it in the washing machine or dishwasher and find to your horror that it has been damaged in the wash, because it was only suitable for hand washing. This should not happen to you with products from TEDi. This is why we provide our products with highly visible instructions that are easily understood by consumers: