Just ask, we’ll answer
Where do I find the opening times of the individual stores?
The opening times could vary from one store to another. You can view the opening times of a store near you using the store locator.
How can I find a TEDi store?
What does TEDi offer in its product range?
We have a wide range of products. In addition to promotional merchandise we also have an extensive permanent range of goods in our branches, which are available all year round. Our service covers the following areas:
- Household Goods
- Stationery and Craft Accessories
- Party, Decorations and Gift Packaging
- Toiletries and Cosmetics
- Toys and Pet Supplies
- Tools and Small Electronics
- Car / Bike / Garden
- Home Textiles and Haberdashery
- Jewellery and Accessories
- Seasonal items (Christmas, Carnival, Easter, etc.)
Is it possible to exchange goods purchased from TEDi?
Can I deposit empty batteries at TEDi?
Where can I deposit my old electronic items?
Service providers and suppliers
How can I apply to be a carrier service for you?
Can I become a concessionaire for TEDi (franchising)?
Can I offer you goods and act as a supplier?
I know of a property that would be suitable for a TEDi branch. How can I inform you about this?
How is the topic of “Sustainability” integrated into the company development process?
Towards a more sustainable retail company TEDi accepts responsibility for Employees, the Environment, Society and Product Range. Within these four fields of actions activities are established with defined objectives.
Detailed information about TEDi’s sustainability management can be found here.
Where are TEDi products manufactured?
To offer our customers fair prices, good quality and a varied selection, TEDi works together with suppliers. In fact, we obtain about a third of our goods from business partners in Germany or other member states of the European Union. Just under a quarter of all TEDi products are actually manufactured in Germany or other EU countries. The comparatively short delivery distances and high production standards have a positive impact on the carbon footprint of products.
What role does TEDi play in the working conditions in which purchased goods are produced?
This is of great importance for us: TEDi has therefore prepared a code of conduct for cooperation with its trading partners. It defines the conditions under which our goods are to be produced. In terms of content, the code of conduct is based on the minimum standards formulated by the International Labour Organisation (ILO).
How does TEDi ensure the quality of its products?
TEDi places great emphasis on ensuring that the products we offer do not only have a fair price performance relationship, but also demonstrate good quality. Our Purchasing and Quality Management departments are responsible for this. The latter deals with the testing of our products. In this, the staff follow a three-step process:
- Examination before an article is finally produced
- Examination prior to delivery of an order
- 3.Incoming inspection